|Why it works|
CEDR (UK), in its publication, The Mediator Handbook (4th Edition) at p21, describes why conciliation and mediation works as follows:
"Conciliation and mediation enables the parties to resume, or sometimes to begin, negotiations. The very presence of a mediator changes the dynamics of the negotiating process. The mediator brings negotiating, problem-solving and communication skills, and deploys them from a position of independence and neutrality, making progress possible where direct negotiations have stalled."
The mediator, as a neutral, is potentially in a better position than any party or representative to: